GETTING TO OUR CENTRE: Bus • H37 and 117 bus stops are very close to HYCS on St Johns Road. • 235 and 237 bus stops on London Road (approx. 5-10 mins walk) • 267 and R62 stops on Twickenham Road (approx. 5-10 mins walk) Train The nearest railway station is Isleworth (approx. 5 mins walk) Car There is a small car park outside HYCS but space can be limited. There is on road parking – please note, a residents’ parking system is in operation 10am-12pm and 5pm-7pm but there is meter parking available.
ON ARRIVAL We are based upstairs at 78 St Johns Road. Our front door downstairs (see picture below) has an entry system – simply press the HYCS buzzer and we will let you in.
Walk through the entrance and you will see the HYCS door leading upstairs to our centre on your right.
OUR SPACE HYCS has four comfortable and welcoming counselling rooms where you can meet your counsellor - take a look at the pictures below.
WHEN TO ARRIVE? Try to arrive about 5 minutes before your counselling session - please note we don't have a waiting room area for parents and carers.
THE INTRO SESSION The introductory session will typically last 50 minutes.
After the Intro Session, you can decide if you want to come for regular counselling - if so, we’ll add you to our waiting list and contact you as soon as a slot becomes available. Waiting times for a regular slot vary, usually between 8-12 weeks.
Compliments, complaints and concerns?
If you have any feedback whether it be compliments, concerns or suggestions to improve our service or feel that your needs are not being met, please contact Patricia David, HYCS' Service Manager at firstname.lastname@example.org